Privacy Policy

Privacy & Site Security

We understand that many people still worry about submitting personal details on the Internet - especially their credit/debit card numbers. So we would like to reassure you that any information you provide will remain safe and secure. We are committed to protecting your privacy. In certain areas of our website we will ask you to provide personal details such as your name and email address. This will only happen when it enables us to provide a better service to you.

Online shopping is increasingly accepted as convenient, easy and a valuable adjunct to more traditional shopping mall purchasing, however there are still those who have concerns about online shopping. Rest assured that all of our web sites areprotected by state of the art security features and that we will never share your personal or credit card details with anyone else. Do call us if you have any concerns about shopping online with us, we want you to have peace of mind when you dobusiness with us!

Security Overview

Security is probably one of the most significant concerns for both the shopper and the retailer during an online transaction. In reality an online transaction is probably more secure than a card transaction in a shop or conducted over the telephone or by fax, as the information transmitted online is highly encrypted.

Our safe shopping guarantee

Whenever you provide us with personal information, we offer the use of a secure server. If the browser you are using is 'security-enabled' (such as Microsoft Internet Explorer version 2.1 or greater, or Netscape Navigator version 2.0 or greater), the information you send us regarding your purchase will be encrypted. This makes it extremely difficult to read even if it is wrongly intercepted. We use the industry-standard Secure Sockets Layer (SSL) technology for the encryption of:

Still prefer not to order via the Internet?

If you would prefer to order by phone, please feel free to call our sales line 0121 357 0350 between 9.00am to 5pm, Monday to Friday or email and we will comeback to you generally within 24 hrs.